First, in case u don’t know who T. Hsieh is- he’s the CEO of zappos.com ( yes, as in zappatos- shoes in Spanish- a mutimillionaire co.) that was recently bought by amazon.com.
I love this book!! I love it because I resonate with this ultra successful entrepreneur’s principles & core values- “WOW” them with excellent customer service and company culture – and work-life balance. So important!! All of you who are corporate employees and employers most probably know what this means- and for those of us who give corporate professional development trainings to reach optimal productivity & success- we know what this means for sure. If any of you reading this don’t know and are in business & dealing with people- read this book twice!! I’ve highlighted and turned down corners on so many pages…and I am thankful for inspirational business leaders like Tony Hsieh who are wonderfully successful, personable, realistic – down-to-earth, and terrific writers to boot! I’m happy to know that I resonate with all the principles that Tony is so passionate about for entrepreneurs & leadership and share his core values for http://www.balanceandpower.com